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Barking
Mad Clothing
01604 518843
Email
Us
Bulk Orders
Email
Us
#purplebiz winner 11/03/2013 |
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Where possible we try and dispatch most orders within 24
hours. This does not include outside general business hours,
bank holidays, out of stock items or special order items.
It may not always be possible to dispatch your order within
this time frame. We reserve the right to dispatch your order
within 30 days. If we feel that there will be a long delay
in dispatch we will contact you as soon as possible and advise
of an approximate delivery date. Most orders are dispatched
1st class recorded delivery. However, if the item is heavy
or bulky your goods may be dispatched by courier. You will
be advised of this after ordering. If your order is sent 1st
class recorded delivery your goods will generally arrive with
your regular post and require a signature on delivery. If
no one is available a card should be left by Royal Mail with
collection and contact details. We have a current standard
delivery charge of £3.85 per order. This allows you
to order as many items as you wish in that price and only
pay one standard delivery charge (subject to certain terms
& conditions). This is for U.K Delivery.
Please note we do not offer a collect in person service, sorry,
we are a Mail Order Company only.
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UK
Delivery
The majority of orders are dispatched 1st class recorded
delivery and require a signature on delivery.
For your convenience you can request an alternative delivery
address both on our online order form and if ordering
over the telephone.
Please note we do not deliver to PO Boxes.
Standard 1st class recorded delivery per order £3.85
(not per item).
The Delivery charge is also known as Handling charge.
Special Delivery may be possible subject to certain terms
& conditions.
We would recommend you order via the telephone if you
require this service. You will be advised on ordering
of any additional costings and your order must be received
by 12 noon on the day of dispatch
Heavy or bulky items may be dispatched by courier.
You will be advised of this when ordering.
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EU Delivery
We are happy to dispatch goods through out Europe. We
dispatch goods 1st class recorded international delivery
and these goods will require a signature on delivery.
Complete the online form selecting the country for the
goods to be dispatched to. Please see
how
to order link for full details and we will
e-mail and invoice you online via paypal for any additional
charges.
Or if you would like to e-mail us with your order details
we can advise you of any additonal charges.
Delivery Charges for EU will vary from item to item. Delivery
charges start from £4.99.
Please contact
us for exact delivery charges for your item.
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Worldwide Delivery
We are happy to dispatch goods throughout World. We dispatch
goods 1st class recorded international delivery and these
goods will require a signature on delivery.
Complete the online form selecting the country for the
goods to be dispatched to. Please see
how
to order link for full details and we will
e-mail and invoice you online via paypal for any additional
charges.
Or if you would like to e-mail us with your order details
we can advise you of any additonal charges
.
Delivery Charges for Worldwide will vary from item to
item. Worldwide delivery charges start from £5.99.
Please contact
us for exact delivery charges for your items. |
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We provide assurance to our customers
with a comprehensive returns policy. We provide a 30 day refund
(excluding postal & handling charges) or exchange policy
in accordance with the Consumer Protection (Distance Selling)
Regulations 2000, (http://www.hmso.gov.uk/si/si2000/20002334.htm)
provided that goods are returned to us unused, undamaged, still
sealed (where applicable), free from
animal hairs and in the same condition they were
received . Barking Mad Clothing reserves the right to determine
if a product is in a unused condition. Delivery, Shipping and
Handling charges are non-refundable and return delivery is at
the purchaser's expense. Items must be returned within 30 days
of receipt along with your order number and a copy of the original
receipt to -
Barking Mad Clothing (RETURNS),
15, Barn Owl Close,
East Hunsbury,
Northampton.
NN4 0RQ.
Refunds will be issued within 28 days of receiving the returned
items.
Faulty or incorrect goods must be reported within 3 days of
receipt and returned to us before a full refund is given or
an exchange of goods.
Please return these items in the same method of dispatch as
they were sent to you.
Refunds or exchanges can only be made to the original purchaser
and will be processed within 28 days. We regret that postage
& packaging is non-refundable except when returning faulty
or damaged goods. We recommend you obtain a proof of posting
to enable tracking should your parcel not reach us. We can not
take responsibility for products lost or damaged during their
return to Barking Mad Clothing. Any items personalize or made
to measure of any kind or cannot be exchanged, returned, or
refunded.
If exchanging goods you may be requested to pay an additional
postage cost plus any extra product costs. Where possible we
keep all costings down to a minimum. All items will need to
be paid for before dispatch. If you wish to exchange heavy or
bulky items please contact us either by
e-mail
and await for a response or by phone 01604 518843 to
make prior arrangements either for us to collect, which will
be charged at cost or for an additional cost price for the replacement
of the item.
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For Full Terms & Condition's
please see T&C's
link
for full details.
Placement of orders with the' Barking Mad Clothing' Company
are acceptance of these terms and conditions..
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