Delivery & Returns

Where possible we try and dispatch most orders within 24 hours.  This does not include outside general business hours, bank holidays, out of stock items or made to measure items.  It may not always be possible to dispatch during this time however we will do our best to dispatch as your order as quickly as possible.  We reserve the right to dispatch your order within 30 days.  If we feel that there will be a delay in dispatch we will contact you and advise you of an approximate delivery time.  Most orders are dispatched via Royal Mail recorded delivery.  Heavy or bulky items may be dispatched via courier.  We will advise you of this after ordering.  We have a standard delivery charge per order, not per item of £3.85 (UK delivery).  This allows you to order as many items are you wish in your order and only pay one flat delivery charge.  All our dog bandanas are delivered in the UK free of charge.  Please note that we are a mail order company and do not offer a collect in person service, sorry.

UK DELIVERY

Standard Royal Mail Signed for Delivery Service of £3.85 per order, not per item.

FREE UK DELIVERY ON ALL DOG BANDANAS

Please note that due to the current Pandemic we may take a little longer to dispatch goods.  Thank you for your understanding during this difficult time.

EUROPE DELIVERY:

We are happy to dispatch your goods to Europe or Worldwide.  We dispatch all goods to Europe or Worldwide via Royal Mail International Delivery.  Please contact use direct with your order requirements & delivery country and we can quote you a cost for your goods to be dispatched.  Contact Us with your requirements

Returns

We provide assurance to our customers that we offer a comprehensive returns policy.  We provide a 28 days returns and refund policy (excluding delivery charges).  All goods must be returned to us in their origional condition, free from animal hairs, smells and with origional packaging and in the same condition as received.  Barking Md Clothing reserves the right to determine if a product is in an origional unused condition.  Delivery/shipping and handling charges are non-refundable.  The return delivery of goods is the responsibility of the purchaser.  Items must be returned to us within 28 days of your origional order.  Please state clearly on your invoice if you require a refund or an exchange of goods.

If you have placed an order for a Made to Measure / Bespoke Dog Coat you are not able to exchange goods for a refund, please see Made to Measure Dog Coats for details

To Return your goods:

RETURNS

BARKING MAD CLOTHING

5, THE GLADES

GRANGE PARK

NORTHAMPTON

NN4 5BS

Exchanges

If you require an exchange of an item all terms above apply.  Where possible we keep all postage costs down to a minimum however, you may be required to pay the return postage pack to you and any additional charges for the cost difference between your product and the product you request.

T & C’s

Click on T & C’s link for full details